Business Development Manager
Job Description
We are seeking a Business Development Manager to identify new market opportunities, build strategic partnerships, and drive sales growth for our green mobility solutions. Responsibilities include developing and implementing business strategies, managing client relationships, negotiating contracts, and achieving revenue targets. The role requires strong communication, analytical, and networking skills, with proven experience in business development or sales. Candidates should demonstrate the ability to work independently, adapt to dynamic markets, and contribute to the company’s long-term growth objectives.
OPENINGS
1
EXPERIENCE
4-5 Years
Responsibilities:
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Manage end-to-end customer journey: onboarding, support, upsell, and retention
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Handle inbound, outbound calls to engage leads, explain offerings, and close deals
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Track and optimize performance using CRM systems, dashboards, internal tools
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Operate and oversee chatbot communication flows and live chat interactions.
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Drive sales operations and achieve weekly/monthly targets.
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Collect feedback & improve customer experience through structured follow-ups.
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Work closely with internal teams (operations, product, marketing) to ensure service quality.
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Create and maintain reports on performance metrics and customer interactions
Requirements:
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4+ years of experience in sales, customer relationship management, or business development.
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Strong verbal & written communication skills in Hindi & English (Any other language is a plus).
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Proven ability to meet and exceed targets.
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Comfortable working in a fast-paced, target-driven environment
What We Offer:
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At Sugrah we believe in a 5-day work week. (Mon-Fri)
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Opportunity to work with a dynamic team and grow with a fast-scaling startup.
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Best in industry compensation package and Health Benefits.
Who We're Looking For
- We are seeking individuals who are passionate about sustainable transportation and possess the drive to make a positive impact. If you are enthusiastic about green mobility and possess the skills to contribute to our innovative projects, we encourage you to apply.